Delete your account

You can delete your Soufflé account and its data at any time.

In the app

Open Soufflé and go to Settings.
Scroll to Danger zone and tap Delete account.
Confirm. You're signed out straight away.

Without the app

Email [CONTACT EMAIL] from the email address on your account, or tell us the phone number you sign in with, and ask us to delete your account. We'll confirm it's you, then delete it and let you know.

Cancel your subscription first

Deleting your account doesn't cancel your subscription, because Apple bills it. To stop being charged, open your iPhone's Settings, tap your name, then Subscriptions, then Soufflé, and cancel.

What gets deleted

Your profile, sign-in details, allergies, diets and settings.
Your personal kitchen: its pantry, recipes, grocery lists, meal plans, usage history and photos.
Any shared household where you're the last member, with everything in it.

All of this is kept for 7 days in case you ask us to restore it (see Can I undo it?), and permanently deleted within 30 days. Copies in our backups are overwritten within a further 7 days. We may keep a record of purchases where tax and accounting law requires it.

Shared households

If you share a household with other people, it keeps working for them. You're removed from it, and your name is removed from what you added. The pantry items, recipes and lists you added stay with the household. If you owned it, ownership passes to the member who has been in it longest.

If you only want to stop sharing with a household, you can leave it in the app instead of deleting your account.

Can I undo it?

Not in the app. We keep your account for 7 days after you delete it. If you email [CONTACT EMAIL] within those 7 days, we may be able to restore it. After that it can't be restored. You can sign up again with the same phone number or email, but you'll start with an empty account.

Questions? See Support or our Privacy Policy.